Meetings booked through the chat, upcoming and past.
Bookings lists the meetings visitors scheduled through the agent.
Open the Inbox toggle in the top navigation, then Bookings.
The list
Split into upcoming and past, with search and a status filter. Each row shows who booked, when, and which provider it came through.
A booking also creates a lead quietly, so you have the contact without a duplicate notification for the same person.
Notifications
When a meeting is booked, we:
- fire the
booking.createdwebhook - post to any Slack channel you have routed
- email teammates who have booking alerts switched on
Booking alerts are on by default for both owners and members. Change that on your account's notification preferences.
booking.rescheduled and booking.canceled fire on the corresponding changes.
Rescheduling and cancelling
Rows created by live scheduling can be rescheduled or cancelled from here, and the visitor is emailed about the change.
Rows created from a scheduling link are managed wherever the link points — we recorded the meeting, but your scheduler owns it.