Connect Hey Support to thousands of other apps with no code.
Zapier connects Hey Support to thousands of other apps. Use it to push leads into a spreadsheet, alert a Slack channel, add a row to a CRM, or anything else you can wire up in Zapier, without writing code.
Zapier runs on the public API, which is available on Scale and above. On lower plans you cannot create an API key, and an existing key stops being accepted — so a Zap built on Scale stops working if the workspace moves down a plan. See Plans.
Connect
In Zapier, add Hey Support and authenticate with an API key. Create the key in Settings, Developer (owner only). See Workspace settings.
Triggers
Triggers start a Zap when something happens in Hey Support:
- New lead
- New conversation
- Handoff requested
For example, "New lead" into "Create a row in Google Sheets" gives you a running log of every lead with no manual export.
Actions
Actions let a Zap do something in Hey Support:
- Create a lead
- Tag a conversation
- Add an internal note to a conversation
Zapier runs on the public API, so it inherits the same auth and rate limits. If you would rather build a direct integration, see the API.