Fifteen days of Growth with no card, what happens when it ends, and what stays saved
New workspaces start on the Growth plan free for 15 days, no card needed. Nothing renews on its own.
What you get
Your 15 days of Growth start the moment you confirm your email. For those days your workspace is on the Growth plan: 3 agents, 5,000 conversations a month, the voice assistant, live handoff and your own branding. The full list is in Plans.
The one difference from paid Growth is voice. The trial includes 30 minutes of voice for the whole trial, not 500 a month, and there is no overage to turn on.
The dashboard shows the date your trial ends. Three days before, we remind you in the dashboard and by email, and again on the last day, naming the date your agent would go offline.
When it ends
Picking a plan starts billing that day. When your trial ends, pick a plan to keep your agent live; your agents, knowledge and conversations stay saved for 60 days.
If you have not picked one, your dashboard opens on the plan picker, and your agent keeps answering on your site for three more days with a small "Powered by" line. After that it goes offline until you choose a plan, and choosing one brings everything back at once.
A week before the 60 days are up we email the workspace owners. If no plan has been chosen by then, the workspace is deleted for good, and we email the owners once more to confirm.
Your settings are kept
A capability that was on during your trial, such as voice or live handoff, keeps its settings. Switch it back on when your plan allows it and nothing needs setting up again.
Your first payment
The first payment after a trial brings the workspace into line with the plan you buy. If you ran three agents on the trial and buy Starter, one keeps running and the others are paused, not deleted; they come back if you move to a larger plan. The plan picker shows exactly what will change before you agree.