Install the official plugin to put the agent on a WordPress site, with optional WooCommerce.
The Hey Support plugin puts the widget on any WordPress site without touching theme code.
Install the plugin
Install the official Hey Support plugin from your WordPress admin. In the plugin settings, enter your Chatbot ID (copy it from the agent's Deploy page). Save, and the widget appears across your site.
The plugin gives you three ways to place the widget:
- Automatically in the site footer, on every page
- With a shortcode, to place it on specific pages
- As a block in the WordPress editor
Connect WooCommerce
If your site runs WooCommerce, the plugin can connect your store to Hey Support so the agent can answer order questions. It hands the store details over for you, so you do not have to copy API keys by hand. See WooCommerce for what the agent can do once connected.
The plugin only ever carries your Chatbot ID to the widget, never your account credentials, so it is safe to keep installed.