Antoinette 04 Blue Leather Shoulder Bag
₹7,995.00
Every customer conversation,
handled.
One AI agent for support, sales, and everything between. It answers from your content, moves the sale forward, and brings in your team at the right moment.
Free plan, no card · Done-for-you setup · Live the next business day
Web widgetSlack alertsSoonWhatsAppInstagram
Hey Support chat assistant answering a product question, recommending a product, offering ways to reach the team, and handing off to a human teammate, plus tracking an order and booking an appointment
Our studio has shipped product for
See what we build for smaller teamsIt learns, answers, and acts.
You send a URL. We do the training, the wiring and the tuning. Most agents are live the next business day.
It will not make things up.
You decide what it is allowed to say. Everything it does say comes from your own content, and when your content does not cover something, it tells the customer that instead of inventing an answer.
You set the rules it cannot break
Its role, its tone, the topics it will not touch and the things it must never promise. Written in plain language, applied on every single reply.
Every answer shows its working
The source sits under the reply, one click from the sentence it came from.
It admits what it does not know
No source, no guess. It says so, and the question lands in a queue for you to answer once.
A bad answer is a one-click fix
Flag it, correct it, and the correction saves back to the knowledge base for next time.
A visitor asks for a discount. The agent explains that discounts are not something it can offer, points to the annual plan instead, and cites the page it read that from beneath the reply. Asked about next year's roadmap, it says it does not have that and logs the question for the team.
- Our promiseWe never train models on your content
- RegulationGDPR compliant
- In writingDPA on every paid plan
- Your rightDelete your data any time
Purpose-built for your industry's toughest questions.
The awkward ones are never generic. A restaurant gets asked about allergens, a SaaS about seat limits, a shop about a parcel that has not turned up. Yours arrives already knowing which of those it is answering.
Answers the repeat questions, resolves what doesn't need a person, and hands off the ones that do. Built for SaaS and service teams drowning in post-purchase chat.
ExploreA customer asks whether they can still return an order after forty days; the agent quotes the thirty-day window, offers to raise an exception, and confirms it is done.
Turns questions into carts.
A shopper asks in their own words. The agent searches your live catalogue, so what comes back is genuinely in stock, and they can put it in the cart without leaving the chat.
Connected with just your store address.
A shopper asks for a leather work bag. The agent answers with four bags from the live catalogue, each with its price and an add-to-cart button.
“Do you have this in blue?”
Answered from the live catalogue — what is actually in stock, at today's price, never a guess from an old crawl.
“Where is my order?”
Status and tracking, looked up in your store and answered in the chat. Nobody opens a ticket to find a parcel.
“Any chance of a discount?”
A one-time code, minted only where your own rules allow one — and never invented just to close a chat.
“I'll take that one.”
Add to cart happens inside the reply, and checkout is your store's own, exactly as it always was.
Everything included, from day one
The Voice Assistant, human handoff, every integration and the AI actions are in the plan price. No add-on tiers, no per-seat maths, no surprise line items.
One exception, stated up front: voice minutes are metered on top, because a minute of speech costs us far more than a message. The allowance and the rate are on the pricing table below.
It talks, not just types.
Twelve curated voices with the chat's knowledge and actions. Visitors speak, it answers back.
Books the meeting
Customers pick a slot in the chat. It writes straight to Google Calendar.
Catches the lead
Emails and numbers shared in chat land in your CRM. No forms to fill in.
Hands over to a person
It routes to your team with the whole thread, and Slack pings the channel.
Replies in their language
Twenty-eight of them. It follows whatever the visitor writes.
Shows products, adds to cart
Live from Shopify or WooCommerce. HubSpot and your own APIs too.
You only see the ones that need you.
The agent answers the rest and you never see it happen. When one does come to you, it arrives with everything the agent already learned.
It comes to you in Slack
Handoffs, new leads and approval requests land in your channel the moment they happen, each one linking straight into the conversation. Email works the same way.
The whole thread is already there
Not a ticket stub. The full transcript, what the agent already tried, the page they were on and the city they are in, and one button to take over.
Or you get there first
A live board of everyone on the site right now: who is browsing, and who is waiting on a person.
However much
help you want.
Most of the time you will not need us. When you do, you are talking to the people who built the thing.
Hey Support is made by GrandWorks, a product studio that has been designing and building for other people's customers for fifteen years.
Do it yourself
Paste a URL, read what it learned, drop one line on your site. Most people are finished inside five minutes and never speak to us at all.
Ask when you get stuck
Chat with us right on this page, or write in. A person reads every message and usually answers the same day. There is no ticket queue.
Or hand it to us
On Growth and above we set it up with you: your content indexed, your store and calendar wired in, the tone matched to your brand.
One flat price per plan.
Generous conversation pools on every plan. Never per-resolution, never a surprise overage. Annual saves two months.
Free
/mo
Kick the tyres on a single bot, no card required.
Get started1 chatbot · 1 seat
50 conversations / mo
Web widget
Community support
Starter
/mo
billed annually · $228/yr
For solo founders and single-product stores.
Start 15-day Growth trial1 chatbot · 1 seat · 1 domain
1,000 conversations / mo
2,500 knowledge chunks per bot
Email support
MOST POPULAR
Growth
/mo
billed annually · $588/yr
For a small team that is actually growing.
Start 15-day Growth trial3 chatbots · 5 seats
5,000 conversations / mo
Voice Assistant (500 min/mo)
Human handoff
WhatsApp BusinessSoon
All integrations + AI Actions
Auto-updating knowledge (weekly)
Scale
/mo
billed annually · $1,548/yr
For agencies and multi-brand companies.
Choose Scale10 chatbots · 15 seats
20,000 conversations / mo
White labelSoon
Custom widget domainSoon
Full API
A/B testingSoon
Voice Assistant (2,000 min/mo)
Auto-updating knowledge (daily)
EnterpriseComing soon
Unlimited chatbots, seats, Voice Assistant minutes, and conversations, with SSO and SCIM, SOC 2, a dedicated CSM, a 99.9% uptime SLA, and EU data residency.
Hey Support FAQs
No. On Growth and above we do it: we train the agent on your content, wire in your store and calendar, set up handoff, and match it to your brand. Most agents are live the next business day. Free and Starter are self-serve, and setup there is mostly pasting a URL.
Your customers are asking right now.
No credit card · Live in a day · Cancel any time