Let a visitor pick a real time from the chat, on your Google Calendar or through your scheduling link.
Meetings gives the agent a way to get a visitor onto your calendar when they ask for a demo, a call, or a time.
Open Capabilities, then Meetings, and pick how meetings get booked.
Google Calendar (recommended)
Connect the Google account whose calendar the meetings should land on. The agent then reads your real availability and books inside the chat: the visitor sees a calendar of open times, picks one, and the event is created on your calendar with a Google Meet link and an invite. Reschedules and cancellations happen in the conversation too, the visitor gets a confirmation and reminders, and your team gets an alert.
On connect we set up a 30-minute Intro call and Monday–Friday working hours in your workspace timezone. Meeting types, hours, buffers, notice periods and dates off are yours to change in the same panel. A workspace can connect several Google accounts and assign each to its own agent.
The permissions Google asks for are exactly what this needs: read your free/busy time and create, move or cancel the events the agent books. Disconnecting revokes them.
Scheduling link
Prefer your own scheduler? Add any https booking URL — Cal.com, Calendly, SavvyCal, whatever you already use. The chat then shows a Pick a time button that opens it in a new tab, with the visitor's name and email prefilled when the agent already knows them.
The URL must be https. A link-mode booking that fails validation switches the capability off rather than showing the visitor a dead button.
Cal.com
A Cal.com connection (API key) books real meetings through Cal.com's own slots and sends Cal.com's invites. Pick the event type in the panel.
When it appears
The agent offers the booking card when a visitor wants to meet — asking for a demo, a call, or a time — and the card collects the visitor's name and email itself, prefilled with anything they already told the agent, so nobody types their details twice. There is no timing setting. The same card is one tap away from the Book a meeting chip at the end of the suggested prompts.
If a visitor's message could equally mean "leave my details" or "talk to a human", and those are also available, the agent offers the choice instead of picking for them.
After a booking
A booked meeting also creates a lead quietly, so you have the contact without a duplicate notification. They appear on the Meetings page.
Sales lead capture
Your agent collects a visitor's details in conversation, as early as you choose — with a short card for anyone who would rather just leave them.
Human handoff
Hand the conversation to a person — live in the Inbox, or by email — with availability hours and the contact details you need.