Wire Hey Support into 6,000 other apps.
Four triggers and three actions on Zapier, built on our public API. Push every lead into your CRM, tag conversations from outside, and drop internal notes. No code, no server to run.
The glue between Hey Support and everything else.
Not every tool needs a native integration. Zapier covers the long tail: when a lead comes in or a conversation opens, fire a Zap into whatever app you already use: a CRM, a spreadsheet, a Slack of your own design.
Connect with a single API key you mint in the dashboard. Because the app authenticates with that key, it needs the Scale plan, the same as calling the API directly. Anything the Zapier app does, you can do yourself with a key and a few lines of curl.
One key, then build Zaps.
Mint an API key
Create an hs_live_ key in your dashboard settings. It's shown once, hashed at rest.
Connect the Zapier app
Paste the key into the Hey Support Zapier app to authenticate. A test call confirms it is working.
Build your Zaps
Pick a trigger or action and connect it to any of Zapier's apps. Triggers poll roughly every 15 minutes.
Four triggers, three actions.
New Lead · trigger
Fires when the agent captures a lead, auto-detected or from a form, so it can flow straight into your CRM.
New Conversation · trigger
Fires when a fresh visitor opens a chat.
Handoff Requested · trigger
Fires when a customer or the bot asks for a person.
New Booking · trigger
Fires when a visitor books a meeting from the chat.
Create, tag, note · actions
Push a lead in, tag a conversation to keep the inbox tidy, or drop an internal note for the next agent.
Zapier questions, answered
Four triggers (new lead, new conversation, handoff requested, new booking) and three actions: create a lead, tag a conversation, and add an internal note. Wire any of them to Zapier's 6,000+ apps.
Integrations that pair well.
Put Zapier to work in your next conversation.
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