Shipped, week after week.

A running record of what we have shipped, in plain language and in the order it happened. Everything on this page is live in the product today, not a promise.

52 releasessince February 2026last shipped 3 days ago

September 2026

Plans & billing

GST invoices for India

Every Indian charge now produces a proper GST tax invoice, issued and emailed on its own.

  • Add your GSTIN and it appears on the invoice, so the tax is claimable.
  • Place of supply is captured before you pay, so the right tax applies the first time.
Plans & billing

Fifteen days of Growth, no card

Every new workspace starts on the full Growth plan for fifteen days, and what happens afterwards was designed around not breaking your site.

  • No card to enter, and nothing renews on its own.
  • If you do not upgrade, nothing is deleted. Whatever is over the free limits pauses, and comes back the moment you pay.
Security & privacyWidget

Your widget only runs where you say

The domain allowlist is now enforced by the browser itself, rather than by our script choosing to behave.

  • A page that is not on your list cannot embed your agent at all, however it tries.
  • Leave the list empty and nothing changes: it runs anywhere, as before.
AI & knowledge

The Voice Assistant starts speaking sooner

Replies now begin as the audio is being generated rather than after it, and the agent says what it is doing while it works.

  • Roughly twice as fast to the first spoken word on a long reply.
  • Searching a catalogue or checking a calendar is now spoken aloud instead of silence.
AI & knowledge

A first agent that has actually read your site

Setup now reads your homepage and the pages people ask about, then tells you what is worth adding next.

  • About, shipping, returns, FAQ and contact, rather than the first pages a sitemap happens to list.
  • A store we detect connects itself, so the agent can answer about real products from the first conversation.
Integrations

Shopify, as a real app

The Shopify integration became a proper embedded app that installs and runs inside your Shopify admin.

  • Set the agent up without leaving Shopify, and bill through Shopify.
  • Products, cart and orders available to the agent as it answers.
Integrations

AI Actions became a console

Every action your agent can take now has its own page: what the AI sees, a bench to test it on, and a log of every time it ran.

  • Start from a template or paste a cURL command instead of a blank form.
  • See the exact request before it goes anywhere near a customer.
Inbox

An Android app, and a push when someone is waiting

Take a conversation over and reply from your phone, with a notification the moment a visitor asks for a person.

  • Live on Google Play today. iOS is in build.
  • The badge counts only the conversations genuinely waiting on you.
Platform

One place to switch things on, one place to launch

Everything your agent can do became a grid of cards, and Deploy became the single page for getting it live.

  • Each capability says what it does and whether it is actually working, not just whether it is on.
  • Website, channels and team alerts on one page, in the order you meet them.
Integrations

WordPress, in one click

Press Connect in WordPress, pick your agent, and you are done. No IDs copied between two products.

  • Your site proves who it is during the handshake, so nobody can connect an agent on your behalf.
  • A rebuilt settings screen, with a disconnect button that previously did not exist.

August 2026

Plans & billing

India can pay

Indian customers now subscribe over UPI AutoPay, in rupees, on a mandate that Indian banking rules actually allow.

  • Prices shown in rupees, with GST stated separately rather than buried.
  • Plan changes, cancellation and invoices all work exactly as they do everywhere else.
Platform

Documentation, rebuilt in four parts

Guides, API reference, webhooks and build, with the API reference generated from the API itself.

  • The reference cannot drift from the endpoints, because it is written from them.
  • Every page is a URL you can send a teammate.
Security & privacyPlatform

Tightened underneath, and watched from outside

A pass over database access so nothing answers a caller that should never reach it, plus health checks that tell us before you have to.

  • Every internal database routine now refuses anonymous callers outright.
  • Sign-in, chat and voice are monitored separately, so one being slow is not reported as everything being down.
Widget

Widget themes, cut down to three

Three presets, each in light and dark, with one brand colour deriving everything else.

  • Pick a single colour and every surface follows it, with readable text guaranteed rather than hoped for.
  • Glass now genuinely frosts the page behind it.
Widget

Buttons your agent knows when to offer

Set up to three buttons, describe when each one is useful, and the agent picks the moment to show it.

  • You write when to suggest it; the agent decides whether this conversation is that moment.
  • Never more than one at a time, so the chat stays a conversation.
AI & knowledge

Upload almost any document

PDF, Word, PowerPoint, Excel, OpenDocument, RTF and EPUB all go straight into your agent's knowledge.

  • Headings survive the conversion, so answers cite the right section rather than the right file.
  • A file we cannot read tells you why, and what to do about it.
AI & knowledge

Better answers from the site you already gave us

We measured what our crawler was actually storing, found it thick with repeated page furniture, and fixed it at both ends.

  • Menus, banners and filter sidebars are stored once, not once per page.
  • A page that returns nothing readable now says so instead of counting as a source.
AI & knowledge

Every question your agent could not answer

The questions that came back blank now collect into a queue you can work through, with a draft answer waiting for each one.

  • Different phrasings of the same question collapse into a single row.
  • Fix one and it closes, and comes back flagged if the fix did not take.

July 2026

Security & privacyPlatform

Analytics that wait for your consent

We added analytics to our marketing site, and built the consent gate before we added the tags.

  • Nothing loads until a visitor opts in.
  • None of it runs inside the chat widget on your site.
InboxAI & knowledge

Handing off to a human, rethought

The agent decides on its own when to offer a human, and you set the hours you are actually around.

  • It escalates when someone asks, when the answer is not in your knowledge base, or when a question repeats.
  • Outside your hours it collects contact details instead of promising a live agent.
Widget

A new chat widget

A full rebuild of the conversation surface: floating controls, a composer that grows, and an expand button that works.

  • The composer now grows in Safari and Firefox, not just Chrome.
  • A "Write a message" pill beside the launcher opens the chat with your text already sent.
Widget

Welcome screens you build in blocks

The screen visitors see before they start chatting is now a stack of blocks you arrange yourself.

  • Nine block types and four starting templates, so you never begin from nothing.
  • Drag to reorder, with the preview updating as you go.
AI & knowledge

Set up an agent from just your website address

Paste a URL and we scan the site, show you exactly what we found, and configure the agent from it.

  • You choose which pages get indexed, with real counts rather than estimates.
  • The agent then drafts its own description, greeting, tools and avatar.
AI & knowledgePlans & billing

Voice conversations, rebuilt

Voice moved onto a pipeline running the same brain as text, so calls use your knowledge, tools and history.

  • You are billed for speaking time only, never silence or thinking time.
  • A call in progress is never cut off mid-sentence.
Integrations

Telegram

Your agent answers on Telegram, and those conversations land in the same inbox as everything else.

AI & knowledge

Knowledge, version three

One panel for adding anything, plain text as a real source, and pages that refresh themselves.

  • Website sources re-check on a schedule and skip anything that has not changed.
  • Knowledge limits went up on the Free, Starter and Growth plans.
Inbox

Email digests you control

Weekly by default, nothing sent when there is nothing to report, and one-click unsubscribe on everything.

June 2026

Platform

A ground-up redesign of the app

The dashboard rebuilt on a warmer, quieter design system, with new navigation for working on a single agent.

  • Light, dark and high-contrast themes across the whole product.
Integrations

Shopify and WooCommerce, connected once

Store connections moved to one workspace hub, and the agent gained real store actions.

  • Look up an order, recommend products, or create a discount code.
  • Connect a store once and reuse it across several agents.
Plans & billing

Billing you can run yourself

Plan changes, usage meters, invoices and payment recovery all moved into the dashboard.

  • Upgrades apply immediately, downgrades at the end of your cycle.
  • A failed payment never stops your widget serving.
AI & knowledge

The agent can do things, not just answer

AI Actions let the agent call your own APIs and connected apps in the middle of a conversation.

  • Credentials stay in encrypted secrets, never shown to the model.
  • High-stakes actions can wait for a person to approve them.
Platform

Build and Operate

The builder's navigation cut from fourteen pages to ten, split into what you set up and what you run daily.

May 2026

AI & knowledge

Better answers from the same knowledge

A rebuilt retrieval pipeline that finds the right passage more often, and says so when it cannot.

  • Short questions are rewritten before we search.
  • Links survive ingestion, so the agent can point at a real page.
Integrations

Slack, and Zapier

Route handoffs and leads into Slack channels, and connect the rest of your stack through Zapier.

April 2026

AI & knowledge

Fix a bad answer in two clicks, in any language

Visitors rate answers, you correct them from the inbox, and the agent replies in the visitor's language.

  • "Improve answer" turns your correction into a quick answer or a knowledge entry.
Platform

Real accounts, workspaces and teammates

Self-serve signup, invitations with roles, and support for belonging to several workspaces.

  • Members only see what they can act on, so no tab rejects you when you click it.
AI & knowledge

Voice, first version

The widget learned to speak, with a voice you choose and an optional spoken greeting.

March 2026

February 2026

Platform

The builder takes shape

Configuration split into clear steps, and the knowledge base got a real management screen.

AI & knowledge

The first working agent

Ingestion, embeddings and retrieval came together into something that could answer a real question.

Platform

Day one

The first commit: accounts, a dashboard, agent management and billing.

What we are building next.

No dates. These are the things actually in progress right now, and they ship when they are right rather than when a roadmap said they would.

The iOS app

Android is live on Google Play today. The same app for iPhone is in build.

WhatsApp, Instagram and Messenger

Telegram is live today. The Meta channels are next, and each one needs Meta's review before anybody can use it.

Answering from Slack and WhatsApp

Take a handoff and reply from the channel your team already sits in, without opening the inbox at all.

Order support that does the work

Where is my order, start a return, change an address: the agent doing it, rather than pointing at the page that does.

Scheduling on your own calendar

The agent reads real availability, books, reschedules and cancels. It runs today; Google's review of our calendar access is what stands between it and you.

A Shopify App Store listing

The app is built and embedded in Shopify admin. Getting it listed is Shopify's review, not our build.

Built by a small team that ships. Come see for yourself.

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