Shipped, week after week.

Analytics that wait for your consent#

We added analytics to our marketing site, and built the consent gate before we added the tags.

• Nothing loads until a visitor opts in.
• None of it runs inside the chat widget on your site.

Handing off to a human, rethought#

The agent decides on its own when to offer a human, and you set the hours you are actually around.

• It escalates when someone asks, when the answer is not in your knowledge base, or when a question repeats.
• Outside your hours it collects contact details instead of promising a live agent.

A new chat widget#

A full rebuild of the conversation surface: floating controls, a composer that grows, and an expand button that works.

• The composer now grows in Safari and Firefox, not just Chrome.
• A "Write a message" pill beside the launcher opens the chat with your text already sent.

Welcome screens you build in blocks#

The screen visitors see before they start chatting is now a stack of blocks you arrange yourself.

• Nine block types and four starting templates, so you never begin from nothing.
• Drag to reorder, with the preview updating as you go.

Set up an agent from just your website address#

Paste a URL and we scan the site, show you exactly what we found, and configure the agent from it.

• You choose which pages get indexed, with real counts rather than estimates.
• The agent then drafts its own description, greeting, tools and avatar.

Five widget themes, finished#

Every surface in the widget now follows its theme, including formatted answers, menus and status colors.

Voice conversations, rebuilt#

Voice moved onto a pipeline running the same brain as text, so calls use your knowledge, tools and history.

• You are billed for speaking time only, never silence or thinking time.
• A call in progress is never cut off mid-sentence.

Telegram#

Your agent answers on Telegram, and those conversations land in the same inbox as everything else.

Knowledge, version three#

One panel for adding anything, plain text as a real source, and pages that refresh themselves.

• Website sources re-check on a schedule and skip anything that has not changed.
• Knowledge limits went up on the Free, Starter and Growth plans.

Email digests you control#

Weekly by default, nothing sent when there is nothing to report, and one-click unsubscribe on everything.

Sign in with Google, and the site goes live#

One-click Google sign-in on both auth screens, and the marketing site opened to the public.

A ground-up redesign of the app#

The dashboard rebuilt on a warmer, quieter design system, with new navigation for working on a single agent.

• Light, dark and high-contrast themes across the whole product.

Shopify and WooCommerce, connected once#

Store connections moved to one workspace hub, and the agent gained real store actions.

• Look up an order, recommend products, or create a discount code.
• Connect a store once and reuse it across several agents.

Billing you can run yourself#

Plan changes, usage meters, invoices and payment recovery all moved into the dashboard.

• Upgrades apply immediately, downgrades at the end of your cycle.
• A failed payment never stops your widget serving.

The agent can do things, not just answer#

AI Actions let the agent call your own APIs and connected apps in the middle of a conversation.

• Credentials stay in encrypted secrets, never shown to the model.
• High-stakes actions can wait for a person to approve them.

Build and Operate#

The builder's navigation cut from fourteen pages to ten, split into what you set up and what you run daily.

Email verification and one email template#

New accounts confirm their address, and every email we send now shares a single branded shell.

A WordPress and WooCommerce plugin#

Install the widget on WordPress without touching a theme file, with WooCommerce support built in.

Better answers from the same knowledge#

A rebuilt retrieval pipeline that finds the right passage more often, and says so when it cannot.

• Short questions are rewritten before we search.
• Links survive ingestion, so the agent can point at a real page.

Slack, and Zapier#

Route handoffs and leads into Slack channels, and connect the rest of your stack through Zapier.

A public API and outbound webhooks#

A documented REST API for your data, and signed webhooks the moment something happens.

A second design system, and agent templates#

One visual language across the dashboard, and eleven templates to start a new agent from.

Fix a bad answer in two clicks, in any language#

Visitors rate answers, you correct them from the inbox, and the agent replies in the visitor's language.

• "Improve answer" turns your correction into a quick answer or a knowledge entry.

Sound and haptics in the widget#

Optional feedback when a message lands: a haptic tap, or one of ten sound themes.

Real accounts, workspaces and teammates#

Self-serve signup, invitations with roles, and support for belonging to several workspaces.

• Members only see what they can act on, so no tab rejects you when you click it.

Voice, first version#

The widget learned to speak, with a voice you choose and an optional spoken greeting.

Live chat, handoff and a leads board#

Take a conversation over from the AI, hand it back when you are done, and track the leads that come out of it.

Analytics, engagement tools and a booking card#

A metrics page, in-chat tools you switch on individually, and the first booking card.

Behavior settings, and a way to test them#

Agent personality and rules in one clear form, with a test panel sitting beside it.

• See the compiled instructions and the passages behind any answer.

Sitemaps, Markdown and JSON, plus a mobile sheet#

More ways to get content in, and a widget that opens as a swipeable sheet on phones.

Better grounding, and knowledge you can inspect#

Preview a source before it is indexed, and manage the individual passages afterwards.

• The agent says it does not know rather than filling the gap with something plausible.

The builder takes shape#

Configuration split into clear steps, and the knowledge base got a real management screen.

The first working agent#

Ingestion, embeddings and retrieval came together into something that could answer a real question.

Day one#

The first commit: accounts, a dashboard, agent management and billing.