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A complete support and sales agent. Everything included from day one.
It trains on your content, answers with citations, and goes live on your site in a day. When someone's ready to buy, it captures the lead, books the meeting, and runs real actions in the tools you already use.
One system, not a stack of add-ons.
Most platforms make you assemble the pieces: one tool to answer, another to hand off, a CRM bolt-on, a booking link. Hey Support ships as one agent. It learns your business, talks to your customers, and runs from a single quiet dashboard.
Knowledge & trainingLearns from your site, your documents, and the answers you curate.ConversationsAnswers naturally, books meetings, captures leads, hands off to your team.OperationsOne inbox, honest analytics, and a loop that keeps improving it.DeploymentYour brand, one line of code, connected to the stack you already run.
Teach it in an afternoon.
Point it at what you've already written. It stays current from there.
Trained on your content, honest about the gaps.
Crawl your site, upload your documents, and it answers like it wrote them: every reply grounded in something you published, cited inline. When the answer isn't there, it says so instead of improvising.
Scan before you index. Crawl any site or sitemap, review every page found, choose what goes in.
Upload the rest. PDF, Word, PowerPoint, Excel, OpenDocument, RTF and EPUB, plus text, CSV, Markdown and JSON. Up to 10MB each.
Never goes stale. Website sources re-crawl weekly or daily; unchanged pages are skipped.
Quick answers
Q&A pairs the agent repeats word for word: pricing, policies, anything you can't afford paraphrased.
Quick links
Up to five tap-to-open links, like a lookbook, a pricing page or your team's email, shared at the right moment. Real URLs only.
Custom instructions
Tone, strict rules, topics to refuse, and free-form instructions that always take priority.
Conversations, handled end to end.
From the first question to the booked meeting, in the visitor's language, with your team one tap away.
It talks like a person, not a phone tree.
Replies come back in the visitor's language from the first message, with suggested questions to keep things moving. The moment someone needs a human, the conversation routes to your team with the full history attached.
28 languages. Detected automatically from the first message, or locked to one.
Human handoff. Intent-detected, one-click takeover, and the bot steps back in once you're done.
Suggested replies. Opening messages and prompt chips you control, on by default.
It does things.
AI Actions let the agent make real API calls into the tools you already run. Describe a custom HTTP endpoint or connect an app, and the agent decides when to use it mid-conversation.
Search the catalogueAdd to cartLook up a Shopify orderCreate a discount codeFind a HubSpot contactUpdate a shipping addressReach any HTTP API
Sensitive actions wait for your sign-off, with a ping in Slack.
Every execution logged, full request and response.
Bookings in the chat
Visitors pick a slot without leaving the conversation, name and email already filled in. It writes straight to Google Calendar, with the Meet link and the reminders.
Leads without forms
Contact details picked up naturally mid-chat, never a form before the first question. The record is waiting in your pipeline.
It asks if it helped
A quiet prompt at the end of a resolved chat, so your resolution rate comes from customers rather than a guess.
The same agent, out loud.
The Voice Assistant runs on the same knowledge, the same rules and the same actions as the chat. Nothing to set up twice, and a person can take over mid-sentence.
It lives in the widget. Visitors tap the mic in the same chat window. No phone number, nothing extra to install.
A person can step in. Ask for a human mid-sentence and the conversation moves across with its history.
Minutes you can see. Only speaking time counts, metered per workspace with a live meter in billing.
Brooke
SelectedBig Sister · English · American · Conversational
Plays greeting
Brooke Big SisterConfident adult female for conversational use casesEnglish · AmericanConversational
Jacqueline Reassuring AgentConfident, young adult female for empathic customer supportEnglish · AmericanCustomer Support
Kira Trusted ConfidantEmotive, young adult female for empathetic conversationsEnglish · AmericanEmotive
Skylar Friendly GuideApproachable American female for customer care and supportEnglish · AmericanCustomer Support
12 voices in all. Preview any of them in the builder before it ever speaks to a customer.
Start on Growth free for 15 days, no card. When it ends, pick a plan to keep your bot live.
Start free trialOne quiet dashboard.
Everything lands in one inbox, and the numbers tell you what to fix next.
Every lead, with the conversation attached.
Contact details shared in a chat become a lead on their own, with the transcript one tab away. From there it's a pipeline: kanban, notes, tasks, and the history of what happened next.
Captured without a form. A name or email mentioned in conversation is enough. The visitor never fills anything in.
The whole story on one record. Chat, details, notes, tasks and activity, so nobody asks the customer to repeat themselves.
Yours to take anywhere. CSV export on every plan, and an instant email or Slack alert the moment one lands.
Every conversation, one inbox.
Web chats, voice and Telegram land in the same queue, and the agent keeps answering everything it can while you work the rest. Status tabs, tags and search keep it sane.
Take over in one click. Typing indicators, a visitor sidebar, and the whole history in view.
Notes customers never see. Discuss internally right on the thread; answer with saved replies.
It buzzes your phone. Get a push the moment a conversation needs a human, and reply from your phone.
Point it at your site and read its first answers in about a minute.
Try it on your siteYours, everywhere you ship.
One line of code on any site, with your brand on it and your stack behind it.
Your widget, your brand.
Two presets, Clean and Glass, each in light and dark, with your brand colour driving every surface. A welcome screen composed from drag-sortable blocks, optional sound and haptics. Our branding comes off on any paid plan.
One script tag. Works anywhere HTML does, and loads only on domains you allow.
A real WordPress plugin. Gutenberg block, shortcode, and WooCommerce context handed straight to the agent.
A welcome screen builder. Quick questions, FAQ, booking, and product blocks, arranged your way.
Where it lives
EmbedOne script tag
WordPressOfficial plugin
ShopifyTheme app embed
WebflowSoonCustom code
FramerSoonComponent
Where its activity goes
TelegramTwo-way channel
SlackLeads and handoffs
EmailInstant alerts
Webhooks & APISigned, versioned
Zapier8,000+ apps
WhatsAppSoonRolling out, assisted setup
One line of code and it starts answering. Nothing to migrate but the snippet.
Start free trialYour content stays yours.
What it learns, what it keeps, and what you can take back.
Never used for training
Not by us, and not by the AI vendors we use. That exclusion is written into the contracts.
GDPR compliant
With Standard Contractual Clauses covering transfers out of the EEA, the UK and Switzerland.
DPA already signed
Pre-signed for every paying customer, so your legal team has it before they ask for it.
Delete it any time
One source, one conversation, or the whole workspace. Gone from every backup within fourteen days.
Features, answered
Twenty-eight, detected automatically from the customer's first message. If you'd rather it stick to one, lock the language in settings and it won't drift.
Your customers are asking questions right now. Give them answers worth reading.
No credit card · Live in a day · Cancel any time