One assistant, shaped to your business

It answers, books, and captures leads from day one. Here's what that looks like across the businesses running it now.

Two people behind a shipping counter checking a support dashboard on a tablet.

Customer Support

Answers the repeat questions, resolves what doesn't need a person, and hands off the ones that do. Built for SaaS and service teams drowning in post-purchase chat.

A rail of jackets in a boutique, the kind of catalogue the agent answers from.

Ecommerce

Order lookup, returns, product questions, cart recovery. Connects to Shopify and WooCommerce, and works the same in Instagram and WhatsApp as it does on your site.

Someone messaging a business from their phone at a cafe table.

Sales & Leads

Turns website traffic into booked calls and captured leads. It qualifies who's serious and routes them to the right person, then keeps working after hours. Agencies run it as a sales agent for their own pipeline.

Restaurants

Reservations, menus, hours, takeout. Nobody has to pick up the phone.

See how it works

Hotels

Bookings, amenities, local recommendations, answered in twenty-eight languages.

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Travel Agencies

Itinerary questions and booking help around the clock, capturing leads out of inquiry traffic that used to go unanswered.

See how it works

Real Estate

Handles listing questions and viewing requests, qualifies the buyer, routes the serious ones to the right agent.

See how it works

Medical Practices

Appointment booking, hours, insurance. Diagnostic questions always go to your team.

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Salons & Spas

Bookings, services, prep, gift cards. Triggered by intent so it never pesters a regular.

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Fitness Studios

Class bookings, membership questions, trial offers. Catches prospects the moment they ask about pricing.

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Law Firms

Consultations, fees, jurisdictions. Captures the lead, never gives legal advice.

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SaaS

Support volume that never touches your roadmap. Trained on your docs, escalates real bugs, tells you what your docs are missing.

See how it works

Something else?

The same engine runs any business. Tell us what yours does and our team builds the FAQs, behaviour, and starter content as part of onboarding.

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Why teams pick Hey Support

One agent that answers, sells, and stays easy to run, instead of a stack of add-ons. Watch a single conversation do all three.

Support

  • Instant answers, day and night
  • Detects and replies in 28 languages
  • Hands off to your team with full context
  • Every reply grounded in your uploaded knowledge

Sales

  • Captures and qualifies leads mid-conversation
  • Books meetings without leaving the chat
  • Recommends products from your catalogue
  • Answers the hesitation that stalls checkout

Easy to operate

  • Trains from your website and documents
  • Quick answers you curate yourself
  • Shows you the questions it couldn't answer
  • Simple to manage, predictable to pay for

Your customers are asking questions right now. Give them answers worth reading.

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