Support volume that doesn't touch your roadmap.
For SaaS teams. It resolves the password resets, billing questions, and how-do-I tickets, hands the real product feedback to your team, and tells you what users keep asking that you haven't documented yet.
What it handles
Trained on docs and changelogs
Grounded, cited answers, re-crawled so new releases stay in scope.
Resolves the routine
Accounts, billing, integrations, and how-do-I, the tickets that don't need engineering.
Handles billing in chat
Invoices and plan changes via Stripe, refunds behind an approval flow.
Shows what docs are missing
Ranks the questions your knowledge base couldn't answer, so you fix them once.
Trained on your content. Honest when it doesn't know.
Point it at your site, docs, and files. Every reply is grounded in something you wrote and carries a citation back to the source. When the answer isn't there, it says so instead of inventing one.
A visitor asks about the refund window and gets a specific answer; when the follow-up is not covered anywhere, the agent says so rather than guessing.
The agent recognises a question it should not answer alone, hands it to the team, and Hampus joins the same conversation to pick it up.
When it needs a person, the handoff is clean.
Someone asks for a human, hits an edge case, or mentions cancelling. The conversation routes to your team with the full history. Your agent takes over from the inbox, Slack, or WhatsApp, and the visitor sees a smooth transition.
It captures the lead without a form in sight.
Interest surfaces mid-conversation, so that's where it asks. Name, email, and the context of what they wanted, saved to Leads and pushed to your CRM while the intent is still warm.
A visitor asks about custom orders; the agent answers, asks for an email in passing, and the visitor gives it — no form anywhere in the exchange.
Where your customers reach you.
The same agent, the same knowledge, and one inbox behind all of it — wherever the conversation starts.
Web widget
Mobile bottom-sheet, session resume, and picture-in-picture on tab switch.
Voice
Growth and upCustomers speak, the agent speaks back, and a person can join mid-call.
Your customers are asking questions right now. Give them answers worth reading.
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SaaS support questions
It re-crawls your docs, API reference, and changelog on a schedule, so answers reflect what shipped last week rather than last quarter.