Keep the agent from wandering into subjects you do not want it to touch.
Topic boundaries keep the agent off subjects you would rather it left alone. You list the off-limits topics, and you choose how it reacts when someone raises one anyway.
Open Behavior, then the topic boundaries section.
Listing topics
Add off-limits topics as tags. Common ones:
- Competitor products
- Medical advice
- Legal advice
- Personal opinions
When asked anyway
Two options:
- Redirect politely steers the conversation back to what the agent is for. This is the default.
- Decline has the agent say plainly that it cannot help with that.
For a support agent on a regulated product, declining medical or legal questions is usually the safe choice. For a general assistant, redirecting politely keeps things smooth without feeling like a wall.
Boundaries are about subjects to avoid, not facts to teach. To tell the agent what it should know, use Knowledge. To shape how it talks, use Instructions and rules.
Looking for language?
Which language the agent replies in is set on the agent's own settings, not here. See Language.