AI support that actually resolves.
For SaaS teams, service businesses, and any product where most chats are post-purchase questions. It reads your docs, cites where the answer came from, and resolves what doesn't need a human. The rest hands off cleanly.
What it handles
Trained on your help center
Crawls your docs, FAQs, and release notes. Every answer is grounded and cited.
Resolves the routine
Password resets, billing questions, how-do-I walkthroughs, refund policy lookups.
Hands off cleanly
Complex bug or a request for a person routes to your team with the full thread.
Catches doc gaps
Flags what customers ask that you never documented, so you can fix it once.
Trained on your content. Honest when it doesn't know.
Point it at your site, docs, and files. Every reply is grounded in something you wrote and carries a citation back to the source. When the answer isn't there, it says so instead of inventing one.
A visitor asks about the refund window and gets a specific answer; when the follow-up is not covered anywhere, the agent says so rather than guessing.
The agent recognises a question it should not answer alone, hands it to the team, and Hampus joins the same conversation to pick it up.
When it needs a person, the handoff is clean.
Someone asks for a human, hits an edge case, or mentions cancelling. The conversation routes to your team with the full history. Your agent takes over from the inbox, Slack, or WhatsApp, and the visitor sees a smooth transition.
It captures the lead without a form in sight.
Interest surfaces mid-conversation, so that's where it asks. Name, email, and the context of what they wanted, saved to Leads and pushed to your CRM while the intent is still warm.
A visitor asks about custom orders; the agent answers, asks for an email in passing, and the visitor gives it — no form anywhere in the exchange.
Where your customers reach you.
The same agent, the same knowledge, and one inbox behind all of it — wherever the conversation starts.
Web widget
Mobile bottom-sheet, session resume, and picture-in-picture on tab switch.
Voice
Growth and upCustomers speak, the agent speaks back, and a person can join mid-call.
Your customers are asking questions right now. Give them answers worth reading.
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Customer support questions
You share your help center URL plus any docs or PDFs. It crawls, cleans, and embeds that content, then re-crawls on a schedule so new releases stay in scope.