The fastest paths to an answer, and to a human when you need one.
Ask the agent first
The chat on this site is trained on the whole site, including these docs. For most questions it is the fastest way to an answer: it cites where the answer came from and says when it does not know. Try things like:
- How do I add a knowledge source?
- What is the difference between Growth and Scale?
- Can I deploy this on Shopify?
Reach a person
Already a customer
Email [email protected] with your workspace name. Add the agent name and roughly when something happened.
Pre-sales question
Ask the agent on this page, or email [email protected] with the subject “Sales”.
Write to [email protected]. We read everything, and a real person replies within one business day (UTC+05:30).
Reporting something broken
Tell us what you expected, what happened instead, and where. A workspace name, an agent name and an approximate time are enough for us to find the conversation.