FAQCopy pageShort answers to the questions we are asked most, with a link to the full page for each.Getting started Is there a free trial?How long does it take to set up?Do I need to write code?Can I run more than one agent? Knowledge and answers What can the agent learn from?How much content can I add?Does it stay up to date when my site changes?What happens when it does not know the answer? Plans and billing What counts as a conversation?What happens when I run out of conversations?How do I pay?Can I change or cancel my plan? Channels and data Which messaging channels are supported?Who owns the conversations?Can a visitor ask you to delete their data? Next stepsTroubleshootingWhen something is not working.Contact usA question that is not here.Contact usThe fastest paths to an answer, and to a human when you need one.TroubleshootingThe problems we hear about most, what causes each one, and how to fix it.