# Slack > Get agent activity in Slack, and route each agent's events to the channels you choose. Source: https://www.hey.support/docs/integrations/slack --- Connect Slack to get notified in your team's workspace when something happens: a new lead, a handoff request, an action that needs approval. ## Connect Slack Go to **Settings, Connections** and connect Slack. You authorize the Hey Support Slack app for your workspace once. This is the workspace-level step. ## Route events per agent Once Slack is connected, open **Integrations** on an agent to decide what goes where. For each event you care about, pick the Slack channel it should post to. Different agents can post to different channels, so a support agent's handoffs and a sales agent's leads do not land in the same place. Events you can route include: * New leads * Handoff requests * Actions that need approval Connecting Slack is workspace-wide, but routing is per-agent. If nothing is posting, check that the specific agent has a channel set under its Integrations page, not just that Slack is connected. ## Disconnecting Disconnect Slack from the Connections hub. That removes it for the whole workspace, and any per-agent routes stop firing.