# Quickstart

> Create an agent, train it on your website, and put it live in about five minutes.

Source: https://www.hey.support/docs/getting-started/quickstart

---

This is the fastest path from a blank account to a working agent on your site. You can refine everything later.

## 1. Create your account

Go to [hey.support](https://hey.support) and sign up with your name, work email, and a password, or use **Continue with Google**. You start on the Free plan, so there is nothing to pay.

If you signed up with email and password, check your inbox and confirm your address. You can look around the dashboard right away, but you need a verified email before you can deploy an agent.

## 2. Create your first agent

New workspaces open on the setup screen. Pick a template that matches your business (or **Custom** for a blank start), give the agent a name, and paste your website URL.

<Callout>
  We train on your homepage right away and grab your logo. You add more pages, files, and sitemaps later from Knowledge, so one URL is enough to begin.
</Callout>

Select **Create chatbot**. You land on the agent dashboard.

<Screenshot ratio="box" label="The New chatbot card — website field, agent name, and the collapsed template row" caption="One card. The template row opens a popover of thirteen." />

## 3. Train it on more of your site

Open **Knowledge** from the top navigation. Select **Add**, then **Website**.

You have three choices:

* **Crawl a whole site.** We scan your pages first and show you what we found, then you pick which pages to index.
* **Paste a sitemap URL.** Point us at your `sitemap.xml` and we read the list of pages from it.
* **Index a single page.** Add one URL on its own.

For a first pass, crawl your site, review the list, and index the pages that answer real customer questions (pricing, docs, product, contact, FAQs). Skip blog archives and legal pages unless customers ask about them.

<Screenshot label="The scan review panel — pages grouped by path, with chunk counts and the budget footer" caption="You choose what gets indexed before anything is embedded." />

## 4. Try it before you ship

Open **Preview & Launch**. The live preview beside the form is the real agent with your real settings — chat with it exactly as a visitor would. Ask a few real questions and check the answers against your site.

If an answer is thin, that usually means the page it needs is not indexed yet. Go back to Knowledge and add it, or write a [quick answer](/docs/knowledge/quick-answers-and-links) for the exact response you want.

## 5. Put it live

Still on **Preview & Launch**, copy the embed snippet. It is one line:

```html
<script src="https://hey.support/api/chat/embed.js" data-chatbot-id="YOUR_ID" defer></script>
```

Paste it before the closing `</body>` tag on your site. Then add your site's domain under **Allowed domains**. The agent goes live on that domain the first time real traffic reaches it, and the domain flips from Pending to Verified on its own.

<Screenshot src="/docs-media/getting-started/preview-and-launch.jpg" alt="The Preview and Launch page. A Live demo card with Open demo and Copy link buttons, an Install card showing the one-line embed snippet and the Chatbot ID, and a live preview rail on the right with a real conversation in progress." label="Preview & Launch — the embed snippet and the live preview rail" caption="Allowed domains sits just below the Install card. The snippet never changes when you edit the agent — the configuration lives server-side against the Chatbot ID." />

That is the whole loop. From here, shape how the agent talks in [Behavior](/docs/behavior/overview), style the widget in [Experience](/docs/experience/appearance), and turn on tools like lead capture and human handoff in [Capabilities](/docs/capabilities/overview).